The purpose of each quiz is to make sure you have a thorough comprehension of theoretical aspects of the material covered. To pass a quiz you need a score of 90% or better. If you do not obtain this score, you can take the test again. The important thing is to understand the materials rather than the number of times you take the quiz.
After each question you will get some feedback, including a smile for correct answers and an X for incorrect ones, as well as a review comment. In order to retain the information, it is worthwhile reading these review comments.
Each topic has two quizzes that must be passed. Gregorio Billikopf will be the only person who will know how you did on the test (unless you are taking this course through a different university, in which case your professor will also be aware of how you did).
The review comments are mostly taken from the book (or may indicate a footnote from the book) Agricultural Labor Management: Cultivating Personnel Productivity unless otherwise notified.
Here are the honor code requirements you agree to abide to by taking this test.
As part of the honor code I agree:
1) Not to bring, nor make use, of any reference materials or notes while taking the test.
2) Not make copies of test questions nor share test contents with others.
3) Not to discuss test questions with others (except Gregorio Billikopf or my professor if this is another person).
4) Not to re-take a test until a) I have studied over the assigned materials again; or b) at least six hours have elapsed.
When an employee is performing poorly, one of the first steps is to ask oneself, as a supervisor, if we may be affecting that employee’s performance negatively.
True
False
One of the most effective ways of avoiding disciplinary challenges is by hiring the right people to begin with.
True
False
All the following factors are part of the just cause process except:
Communicate the enterprise’s norms with clarity.
Conduct and impartial investigation.
Establish fair rules and consequences.
Discipline in private and praise in public.
Balance consistency and flexibility.
Use corrective rather than punitive action.
It does little good to have rules or set work expectations if there are no consequences for lack of compliance.
True
False
The most important pillar of effective discipline is:
Consider an employee’s present and past performance.
Consider if this is the first time the employee has broken the rule.
Give the employee the opportunity to explain the situation from his or her perspective.
Carry out a thorough investigation.
A very serious infraction may justify immediate dismissal.
True
False
If someone is falsely accused by another employee, it is best not to say anything to the accused employee so that s/he does not suffer unnecessarily.
True
False
Too many people in HR departments are either overly a) lenient or b) too harsh (more interested in the rules than in the people).
True
False
If an employee avoids eye contact or lowers the head during the disciplinary process, this is a good indication that in the future the employee will consider that the disciplinary process was conducted in fairness.
True
False
All the following are necessary steps in the disciplinary process except:
Make clear what is expected of the employee in the future.
Keep records of disciplinary infractions where employee will not be able to read them.
Make the next consequence clear in case the employee does not change his or her behavior.
Document what has take place.
Let the employee know about the official nature of the disciplinary action.
When a person is suspended from work until a decision is made as to whether this individual will be able to keep his or her job, it is called an ____________ suspension:
A good analogy to dismissal is an employment divorce.
True
False
It is a good idea to provide a poor employee with a letter of recommendation so s/he can find another job without having to fire the individual.
True
False
Even though there is a principal motive for terminating an employee, it is also a good idea to share secondary reasons for the dismissal with the individual.
True
False
The majority of employees prefer to be terminated in private even if means not being able to say good-bye to their co-workers.
True
False
A common fault during the termination interview is for supervisors to attempt to soften matters too much, or to talk too much.
True
False
During the termination of employment interview it is good to begin by pointing out the good qualities of the employee.