Party-Directed Mediation: Helping Others Resolve Differences (2nd Edition) may be downloaded for free as a PDF file. We expect the final version to be on-line around November 2008. Instructions on how to distribute this book for free are found at the bottom of this page.

Prefatory materials
Chapter 1 - Party Directed Mediation Model Overview
Chapter 2 - Empathic Listening

Chapter 3 - Coaching During the Pre-Caucus

Chapter 4 - Interpersonal Negotiation Skills
Chapter 5 - Mediating the Joint Session

Chapter 6 - Intoducing Nora and Rebecca
Chapter 7 - Rebecca's first pre-caucus
Chapter 8 - Nora's first pre-caucus

Chapter 9 - Rebecca's second pre-caucus
Chapter 10 - Nora's second pre-caucus

Chapter 11 - The Joint Session At Last

Chapter 12 - Negotiated Performance Appraisal

Chapter 13 - Negotiated Performance Appraisal Clips

Appendix I - Cultural Differences
Appendix II - Group Facilitation journal article

Party Directed Mediation: Helping Others Resolve Differences is an effort to present practical, sound, research-based ideas hopefully leading to the improved management of deep-seated interpersonal conflict. While many of the concepts where originally developed through research in agriculture and agri-business firms, the method (Party-Directed Mediation) has since drawn the interest of a wide range of people from women's groups, churches, attorneys, and mediation centers throughout the world. The methods used require more time than traditional mediation, but are particularly well suited to volunteer mediators, intercultural conflicts where issues of saving face are important, and other conflicts where emotional factors are high. This approach is especially geared to help parties who will continue to live or work together after the mediator goes home, and need to learn interpersonal negotiation skills for handling future differences.

Printing, copying or distribution of the on-line version of this book is permitted for personal, non-commercial use as long as the author and the University of California are credited, including copyright notices. University faculty, educators, consultants, or others who wish to adopt Helping Others Resolve Differences as a text for their course or seminar, may obtain permission to make copies for course participants as long as: (1) the author and the University of California are credited; (2) no changes are made in the text; (3) this copyright notice is included; (4) there is no charge to students or participants for the materials (beyond the costs of duplication); and 5) you send an E-mail request along with your name, University affiliation, and course title to Gregorio Billikopf.

This book may only be downloaded from:
( http://www.cnr.berkeley.edu/ucce50/ag-labor/7conflict/ ). No part of this publication may be altered, reproduced or separated from the complete package (including text, photos, and graphic elements).

Comments and suggestions are greatly appreciated. You may write the author at gebillikopf@ucdavis.edu or call 209-525-6800.